Blue Star Families and CSX Launch New Tennessee Community Chapter as Part of a Broader Initiative to Bridge the Military-Civilian Divide Across U.S.

June 22, 2019

NASHVILLE, TN. – Blue Star Families and CSX continue their mission across America with the launch of the new CSX Blue Star Community here in Tennessee. This Blue Star Families Tennessee Chapter will offer support to more than 100,000 military members and their families by connecting them with more than 30,000 civilian neighbors through career resources, outdoor recreation, reading programs, and other engagement opportunities.
“Military families are isolated,” said Kathy Roth-Douquet, CEO of Blue Star Families. “Moving every two to three years, military families come to Blue Star Families to find their community wherever they move.

In Tennessee, thanks to the support of CSX, resident Blue Star Neighbors will now be there to welcome them.”

This initiative kicked off with the recent launch of the Blue Star Families Jacksonville Community Chapter and will continue in Baltimore and Chicago later this year, following today’s launch here in Tennessee. Each chapter will be tailored to the specific needs of that community.

“Service is and has always been at the center of everything we do at CSX and we are proud that nearly 1 out of 5 of our employees is a veteran, military service member, or first responder,” said Bryan Tucker, Vice President of Corporate Communications at CSX. “This is why we created CSX Pride in Service, our signature program focused on creating meaningful connections with local service men and women, which Blue Star Families helps us do on the ground, in our hub communities every day.”

Through the work of these chapters, Blue Star Families asks that community members become Blue Star Neighbors to actively engage with military families and provide the necessary support to help them thrive, which ultimately strengthens the community at large.

“The need for meaningful connections between civilians and military families is crucial,” said Karissa Poe, Blue Star Families’ Tennessee Chapter Director. Reason being, there are more than 43 million members of the military community in the United States; and according to Blue Star Families’ 2018 Military Family Lifestyle Survey, 48% of military families do not feel a part of the civilian communities in which they live and want more significant opportunities to connect with their civilian neighbors.

Only 18% of military families feel the general public understands their sacrifices, and only 19% feel the general public is aware of the challenges service places on families.

Poe aims to lower these statistics through the new CSX Blue Star Community Chapter. The Chapter launch took place at the Nashville Zoo where CSX Pride in Service volunteers and their families came together with military families to complete a zoo scavenger hunt, hear details of the Chapter’s plans for the local community, and enjoy dinner together. The participating military families were surprised with the gift of a Zoo Household Membership as a thank you for their service.

To access photos from the event here.


Blue Star Families:
Jusika Martinez
[email protected]
(844) 202-7827

Sheriee Bowman
[email protected]
(904) 366-5460


About Blue Star Families
Blue Star Families builds communities that support military families by connecting research and data to programs and solutions, including career development tools, local community events for families, and caregiver support. Since its inception in 2009, Blue Star Families has engaged tens of thousands of volunteers and serves more than 1.5 million military family members nationwide. With Blue Star Families, military families can find answers to their challenges anywhere they are.

For more information, visit

About CSX
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 190 years, CSX has played a critical role in the nation’s economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation’s population resides. It also links more than 240 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike.

For more information, visit

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