Job Summary

The Wounded Warrior Project (WWP) Communications Assistant is responsible for the daily management of the communications VP calendar and other administrative duties as well as providing support to the communications team.

Essential Duties & Responsibilities

  • Support the communications VP and team on administrative duties and a variety of tasks as assigned
  • Maintain organization of the communication VP’s office, email and schedule
  • Generate and prepare the communications team’s weekly, monthly and quarterly reports
  • Perform routine administrative tasks such as opening/sorting mail, answering and directing phone calls, responding to correspondence, preparing outgoing mail and email
  • Produce reports, presentations, meeting notes, spreadsheets, and briefs to be shared with leadership and other teams as requested
  • Project management of team campaigns and special projects as assigned
  • Compose, review and edit correspondence
  • Maintain records of business transactions
  • Transcribe notes during meetings, to include directives and assignments, and distribute to attendees
  • Maintain confidential paperwork and documents while using the utmost discretion
  • Research tools and technology to help improve the team’s performance and provide recommendations
  • Organize, file, and maintain documents for record keeping
  • Develop and maintain multiple team tracking reports and various presentations
  • Assist in managing invoices and budget related documentation
  • Assist communications team with activities as assigned
  • Assist all WWP teams as needed for special events, fundraisers and key initiatives
  • Other related duties as assigned

Knowledge, Skills & Abilities

  • Professional presence and demeanor
  • Ability to work in a collaborative, team environment
  • Excellent oral and written communication skills, editing, and grammar skills
  • Excellent organizational skills and ability to prioritize and manage multiple projects, thrive under pressure and produce high quality deliverables
  • Proficient the use of Microsoft Office programs, especially Outlook, Word, Excel, and PowerPoint.
  • Able to work in a fast paced environment and meet tight deadlines
  • Strategic and critical thinker
  • High energy level, self-starter, positive, outgoing and personable
  • Ability to communicate confidently and effectively with leadership
  • Self-starter; takes initiative with little guidance
  • Resourceful, dependable, and efficient
  • May need to travel, work from home, after hours, over weekends and during holidays
  • Ability to work well under pressure
  • Strong attention to detail
  • Ability to think ahead and problem solve
  • Exceptional interpersonal skills and able to communicate in a tactful, mature, professional and flexible manner
  • Must be customer service oriented with an overwhelming desire to work collaboratively by helping and attending to others needs
  • Mission driven, guided by core values, and a pleasure to work with

Education & Experience Requirements

  • Bachelor’s degree required, preferably in Communications, Journalism or Business
  • Minimum of two (2) years of experience in an administrative support position preferred
  • Nonprofit, public relations, media relations or communications experience preferred

Certifications & Licensure

  • NA