Job Summary

The Wounded Warrior Project (WWP) Metrics Researcher supports internal and collaborative research initiatives, including methodological design, data collection and analysis, as well as the composition of technical and non-technical manuscripts, reports, and presentations. The metrics researcher will work closely with other metrics teammates in supporting organizational priorities related to the measurement of the impact and outcomes of WWP programs designed to connect, serve, and empower wounded warriors and their families.

Essential Duties & Responsibilities

  • Propose, design, and implement all phases of research projects, leveraging valid and relevant resources, while maintaining appropriate protocols and documentation
  • Effectively communicate research findings, implications, and recommendations through different modes such as manuscripts, brief reports, multimedia presentations, and workshops to a variety of audiences (i.e., technical and non-technical)
  • Collect and synthesize publically available data to identify benchmark standards such as Bureau of Labor Statistics and other reference points for internal programs, etc.
  • Analyze and interpret data compiled from multiple sources using appropriate statistical methods to generate insights
  • Clearly communicate actionable insights that can be leveraged to improve and optimize programs and operations
  • Prioritize projects and assignments to meet organizational deadlines and priorities
  • Collaborate with the metrics team, and other departments in the organization, to gather and interpret complex data
  • Serve as an internal resource / Subject Matter Expert (SME) regarding statistical best practices and analyses
  • Other related duties as assigned

Knowledge, Skills & Abilities

  • Demonstrated ability to work in a collaborative, team-oriented work environment
  • Exceptional oral and written communication skills, with particular expertise in communicating research findings and data to broad audiences
  • Strong analytical skills, including expertise in data analysis
  • Ability to effectively manage multiple priorities in a fast paced environment in a timely and well-organized manner while maintaining a strong attention to detail
  • Demonstrated ability to compile, organize, and synthetize information obtained through research into coherent and professional summaries and narratives
  • Proficiency conducting research using electronic and print reference materials
  • Demonstrated record of initiative, critical thinking, problem solving, and adaptability
  • Ability to manage several projects simultaneously and under pressure of deadlines
  • Comfortable working independently and also willing to seek feedback and/or input from others
  • Familiarity with relevant areas such as veterans’ issues, veteran service organizations, and/or nonprofits
  • High level of proficiency in the use of Microsoft Office suite of applications, especially Word, Excel, and PowerPoint

Education & Experience Requirements

  • Bachelor’s degree required, Master’s degree preferred
  • Minimum of three (3) years research experience, including designing studies, analyzing data, and composing manuscripts for publication required
  • Nonprofit experience preferred
  • SAS experience preferred

Certifications & Licensure

  • NA