As our PBX Operator, you will be responsible for answering and responding to internal and external calls in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards. Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner. Provide information and demonstrate knowledge of all hotel facilities and services. Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.